Cell phones and customer service: it doesn’t have to be this difficult
October 3rd, 2006
Me: I’d like to sign up for service but I don’t want a 2-year contract. I already have a phone. Customer Service: We can’t do that. We can only give you a 2-year contract. Me: Really? Aren’t 2-year contracts just a condition of getting a large discount on a new phone? I already have a [...]